Support

I offer email support, Monday–Friday, with replies typically within 1–2 business days. It's just me, so I appreciate your patience — most questions are answered in my FAQ below. You're also covered by my 30-day money-back guarantee.

Email me at support@welltechfinds.com

Bought the app? Manage your licence, re-download the app, and view your receipts in the Freemius customer portal.

FAQ

Does this upload my images anywhere?

Is this a subscription?

Does it remove hidden location info?

Does it work on Mac?

What image formats does it support?

Does it work with Printify or Printful?

Do I need any technical knowledge?

What if I have a problem after buying?

Can't I just use a free tool like Squoosh, Caesium, or FileOptimizer?

Yes. Squoosh is strong for detailed single-image controls, Caesium supports batch compression and resizing, and FileOptimizer offers broad lossless optimisation and automation. They may suit you better if you prefer manual controls or wider format support. WellTechFinds is designed for repeat product-listing workflows, with local batch processing, metadata removal, backup-originals handling, and built-in starting presets for named marketplaces. Platform requirements can change, so check the destination's current rules before uploading.

Language support

I primarily support in English. If English isn't your first language, tools like Google Translate can help — feel free to reach out and I'll do my best to help in your language.